Restoration Contractor Software. Built by construction pros with honest pricing.

What Is Restoration Contractor Software?

Restoration contractor software is a project management platform that helps restoration companies manage emergency response, insurance documentation, moisture monitoring, equipment tracking, and multi-phase rebuild coordination. Projul gives restoration contractors one place to run mitigation and rebuild operations so nothing gets lost between the emergency call and the final invoice.

Projul’s restoration contractor software helps restoration companies manage emergency response, insurance documentation, and multi-phase rebuild coordination from one platform built by construction professionals who understand urgent timelines. Projul offers flat-rate pricing with no per-user fees for construction companies of all sizes.

Restoration work is unlike any other trade. You do not get to plan your week on Monday morning. The phone rings at 2 AM with a flooded basement. A fire destroys a kitchen on a Saturday afternoon. A slow roof leak creates a mold problem that nobody noticed for six months. You respond, you mitigate, you document, you rebuild, and you fight with insurance to get paid.

Restoration contractor software like Projul exists to bring order to that chaos. It keeps your emergency dispatch organized, your insurance documentation bulletproof, and your rebuild coordination tight. Over 5,000 contractors trust Projul to keep their operations running.

Manage Emergency Mitigation and Rebuild From One Platform

The call comes at 2 AM. A pipe burst, there is standing water, and the homeowner needs you there now. By the time your crew arrives, the clock is already ticking on secondary damage. Every hour of standing water means more damage to subfloors, drywall, and cabinets. Every hour without documentation means weaker insurance claims.

Projul gives restoration contractors a single platform to manage emergency mitigation, document everything for insurance, track moisture readings, and coordinate the rebuild. All before the adjuster shows up. Rated 9.8 on G2 by contractors who do not have time for clunky software.

Your restoration contractor software should match the urgency of your work. When a crew gets dispatched, they need job details on their phone in seconds, not after someone in the office logs into a computer and emails them a work order.

Emergency Response Dispatching

Speed matters in restoration. The faster you arrive, the less secondary damage occurs, and the stronger your relationship with the homeowner and the insurance company. TPA programs grade you on response time. Homeowners remember who showed up fast and who did not.

Projul’s scheduling and notification system lets you assign emergency mitigation calls to available crews at any hour. The dispatched crew sees the job details, client contact info, and site address on their phone immediately. They start documenting conditions before they finish setting up containment.

After-Hours Dispatch Workflow

When a call comes in at 2 AM, your on-call coordinator creates the project in Projul, assigns the available crew, and the notification goes out instantly. The crew sees the address, the loss type (water, fire, mold, storm), and any special instructions. By the time they arrive on site, the project record is already started. They begin logging photos and moisture readings from minute one.

Restoration contractor software that handles after-hours dispatch without friction means faster response times, better documentation, and stronger TPA compliance scores.

Insurance Claim Management

Insurance work is where restoration contractors make or lose their money. A well-documented claim gets paid in full. A poorly documented claim gets cut, delayed, or denied. The difference is your project record.

Projul creates a timestamped project record that holds up to adjuster scrutiny. Every photo, moisture reading, material used, and labor hour is logged against the project with dates and times. When an insurance company questions your scope or pricing, you have a documented chain of evidence from first response through final remediation.

Working With Xactimate Estimates

Most insurance carriers price restoration work using Xactimate line item pricing. Your Xactimate estimate defines what insurance will pay. Your actual costs determine whether you make money on the job. These are two different numbers, and you need to track both.

Projul does not directly import Xactimate files, but you can attach Xactimate estimates and supplements to any project record as reference documents. Your Projul estimate then serves as your internal job costing tool to track actual costs against the approved claim amount. This gives you two views: what insurance approved and what the job actually costs you.

Over 5,000 contractors use Projul to keep those numbers straight. Restoration contractor software that separates insurance pricing from actual job costing protects your margins and gives you data to negotiate supplements when the scope changes.

Supplements and Scope Changes

Every restoration job involves scope changes. You open a wall to dry the cavity and find mold behind the drywall. The adjuster approved drying, not mold remediation. Now you need a supplement. Without documentation of when and how you discovered the additional damage, the supplement gets denied.

Projul timestamps every entry on the project record. When your crew opens the wall, they photograph the mold, note the discovery in the project, and your office writes the supplement with supporting evidence. Your restoration contractor software creates the paper trail that gets supplements approved.

Water Damage Workflows

Water damage is the most common restoration call. Pipe bursts, appliance failures, roof leaks, and storm flooding all create water intrusion that needs immediate mitigation. The workflow follows a predictable pattern: extract standing water, set up drying equipment, monitor moisture levels, remove damaged materials, and rebuild.

Projul manages this workflow as a series of connected tasks on the project timeline. Each step has documentation requirements, and your crew captures them from the field.

Extraction and Setup

Your crew arrives, documents initial conditions with timestamped photos, extracts standing water, and sets up containment and drying equipment. Projul logs the arrival time (automatically through geofencing), the photos, and the equipment deployed. The project record starts building the insurance documentation from the first minute on site.

Drying and Monitoring

Water damage drying typically takes three to five days depending on the materials affected and the severity. Your crew monitors moisture levels daily and adjusts equipment placement as needed. Projul tracks each moisture reading with the date, location in the structure, and the reading value. This creates the moisture mapping that insurance companies and IICRC standards require.

Fire Damage Workflows

Fire restoration combines structural assessment, smoke and soot cleanup, odor removal, and rebuild. The scope is often larger and longer than water damage, and the insurance documentation requirements are more complex.

Projul manages fire damage projects with the same phase-based approach. Mitigation (board-up, tarping, debris removal) flows into remediation (cleaning, deodorizing, content handling) which flows into rebuild (structural repair, finishes, fixtures). Each phase has its own budget, crew assignments, and inspection requirements.

Your restoration contractor software tracks all three phases on one project record. The adjuster sees a clean timeline from emergency response through completion. Your office sees the costs by phase so you know where the margin is.

Mold Damage Workflows

Mold remediation carries additional complexity because of health risks, containment requirements, and post-remediation verification testing. IICRC S520 standards define the protocols, and your documentation needs to prove you followed them.

Projul helps mold remediation contractors document containment setup, HEPA filtration, removal of affected materials, and post-remediation clearance testing. Photographs of containment barriers, negative air pressure readings, and clearance test results all go on the project record.

Post-Remediation Verification

Most mold remediation protocols require a third-party industrial hygienist to verify that the remediation was successful. Projul lets you schedule the verification testing as a project task and attach the clearance report to the job record. Your restoration contractor software maintains the complete chain of documentation from initial assessment through clearance.

Moisture Monitoring and Documentation

Moisture monitoring is the backbone of water damage restoration. Without documented moisture readings, you cannot prove that the structure dried to acceptable levels. Insurance companies require this documentation. IICRC S500 standards require it. And your professional reputation depends on it.

Projul lets you log moisture readings as project notes or checklist items with location tags, dates, and values throughout the drying process. Track readings from initial assessment through clearance testing all in one project file.

Creating a Moisture Map in Projul

Log readings by room and by material (subfloor, drywall, framing, concrete). Record the reading location, the date, and the value. Over the course of the drying process, these readings create a moisture map that shows progressive drying. Insurance adjusters and IICRC-certified restorers both reference this data when evaluating your work.

Restoration contractor software that makes moisture documentation simple means your crews actually do it. If the documentation process is complicated, it gets skipped. Projul makes it fast so your field crews log readings as part of their daily routine.

Contents Inventory and Pack-Out

Many restoration jobs involve contents handling. Furniture, clothing, electronics, and personal items need to be documented, packed, cleaned, stored, and returned. A missing item or a damaged piece becomes a dispute between you, the homeowner, and the insurance company.

Projul lets you create contents inventory lists on the project record with photos, descriptions, and condition notes. Document each item before pack-out. Note the condition on arrival at your warehouse. Document the condition after cleaning and before pack-back. This inventory process protects you against claims of loss or damage.

For large losses with hundreds of content items, this documentation is the difference between a smooth job and a nightmare of disputed claims. Your restoration contractor software should make contents tracking fast enough that your crew does it consistently.

Mitigation vs. Rebuild Phases

Restoration projects have two distinct phases: mitigation (stopping the damage and drying the structure) and rebuild (repairing what was damaged). These phases often involve different crews, different subcontractors, different budgets, and sometimes different insurance claim numbers.

Projul manages mitigation and rebuild as connected phases within the same project. When your mitigation crew clears the structure, the rebuild phase activates with its own schedule, sub assignments, and budget. Drywall, paint, flooring, and specialty trades get sequenced properly. Your project manager sees both phases on one screen instead of juggling separate tracking systems.

Rebuild Coordination

The rebuild phase of a restoration project is essentially a construction project. You coordinate drywall, paint, flooring, cabinets, plumbing, and electrical. Your restoration contractor software handles this exactly the way construction management software would, because it is construction management. Schedule subs, track costs against the approved insurance scope, and invoice for completed work.

Projul gives restoration contractors the rebuild management tools they need without requiring a separate platform. One project, two phases, one record.

IICRC Compliance

IICRC standards (S500 for water damage, S520 for mold, S540 for trauma scene) define the industry protocols for restoration work. Following these standards is not optional if you want to maintain your IICRC certification and satisfy TPA program requirements.

Projul helps you document IICRC compliance on every project. Build checklists based on the applicable standard. Log the required documentation at each step. Store the complete record on the project file.

When an auditor reviews your work for TPA compliance or when a homeowner’s attorney questions your methods, your project record shows that you followed established protocols. Restoration contractor software with built-in compliance documentation is not a nice-to-have. It is how you protect your company.

TPA Program Management

Third-Party Administrator programs (ServPro, ATI, Contractor Connection, etc.) are major lead sources for restoration contractors. These programs come with strict requirements for response times, documentation formats, pricing guidelines, and customer satisfaction scores.

Projul helps you track TPA program requirements per project. Log your response times so you can prove compliance during program audits. Track customer satisfaction follow-ups as project tasks. When a TPA requires specific documentation within their timeline, your restoration contractor software makes sure your team delivers it.

Response Time Tracking

Most TPA programs require on-site response within one to four hours of the initial call. Projul’s geofencing automatically logs when your crew arrives on site. Compare that arrival time against the initial call timestamp and you have documented proof of your response time. This data feeds directly into your TPA compliance reporting.

Equipment Tracking Across Multiple Jobs

Restoration contractors deploy expensive equipment: dehumidifiers, air movers, air scrubbers, hydroxyl generators, moisture meters, and thermal imaging cameras. Keeping track of which equipment is at which job, when it was deployed, and when it needs to come back is a logistics challenge.

Projul tracks equipment as resources tied to specific jobs. See which dehumidifiers are deployed where and when they are due for pickup. When you need to move air movers from a completed dry-out to a new loss, you know exactly which units are available without calling every crew in the field.

Equipment rental charges on restoration jobs add up fast. Documenting deployment and pickup dates in your restoration contractor software supports your billing when the adjuster questions why six dehumidifiers ran for five days.

Your Mitigation Crews Document Everything From the Field

When your crew arrives at a flooded basement at 3 AM, they need to start documenting immediately. Projul’s native mobile app lets them upload moisture readings, damage photos, and equipment logs right from the site. Geofencing tracks arrival times automatically, which matters when the insurance adjuster wants to see how fast you responded.

Everything syncs to the project record in real time so your office has the full picture before the sun comes up. Your restoration contractor software needs to work at 3 AM on a wet phone in a dark basement. Projul’s mobile app was designed for exactly that situation. G2 users rate it 9.8 for ease of use.

Job Costing: Insurance Approved vs. Actual Cost

The biggest financial risk in restoration is the gap between what insurance approves and what the job actually costs you. If your actual labor and material costs exceed the approved amount, you lose money. If your costs are well below the approved amount, you are profitable.

Projul tracks both numbers on every project. Your Xactimate estimate represents the insurance side. Your Projul job costing tracks the actual side. Compare them in real time so you know whether a project is profitable before you finish it, not after.

Restoration contractors using Projul report a 32% increase in profitability because they capture every billable item, document properly for supplements, and keep rebuild timelines from dragging out. That margin improvement comes from better data, not harder work.

Honest Pricing for Restoration Contractors

Projul starts at $4,788 per year for your entire restoration company. No per-user fees. Your project managers, mitigation techs, estimators, office staff, and rebuild crews all get full access without inflating the bill.

Most restoration contractor software charges per user. Between your on-call technicians, project managers, estimators, office staff, and subcontractors, that per-user model adds up fast. Projul’s flat rate means adding your night crew to the platform costs the same as adding nobody.

Over 5,000 contractors use Projul to manage their operations, and restoration contractors consistently report saving 2+ hours daily on admin work. G2 users rate Projul 9.8 for ease of use and 9.8 for quality of support.