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We are here for one reason: to help our customers be successful.

Have a question? We’ll help you find answers, whether through a email, phone call, or chat. Give us a search or click the in-app Help button and get the support that you need.

How to get Help in Projul

Please log in to your Projul account and click the Help button to see your support options.

From there you can ask questions, find relevant knowledge base articles and even submit a support ticket.

Contacting Projul Support

In order to meet the needs of our customers Projul offers phone and email support. Future and current customers have access to the support options below.

Can’t find the answer you’re looking for? Submit a ticket.

We’ll do all we can to respond within one working day.

Create a ticket

We’re not perfect… yet

Thanks for helping to make Projul the best construction management software around, we couldn’t do it without you!

Call-in Support

We have Projul support engineers standing by to help.

1-844-PROJUL-3 x2 (1-844-776-5853 x2)

Book more estimates, and book them faster.

Booking leads isn’t magic, but when using Projul it really feels like it. After leveraging Projul’s features in connecting with your leads, you’ll see them convert to estimates at a rate you’ve never experienced before.

Projul puts valuable at-a-glance information right in front of you. For example, you’ll never wonder what percentage of your leads are converting to estimates as it’s right in the Sales Pipeline for you to see.

We know all the distractions you face and how important it is answer that next call from a potential customer. So answer those calls, Projul will be right here remembering right where you left off and steering you towards your next task in making your business run like it should.

Figure 2: At-a-glance lead to estimate conversion information right here!

Make your pipeline work for you.

Knowing what to do next and making critical decisions for your business is easy if you have all the information you need.

Projul is constantly looking at the “right now”, the “what’s next” and “what’s hiding around the corner” giving you a continual pulse of your companies health. Decisions are only tough when you don’t have the information you need. Projul puts that all in front of you.

Every part of the customer process is important; identifying leads, managing and turning those leads into estimates, booking those estimates, and booking the job. This is why Projul manages and tracks all these stages, putting all that information right in front of you. Without even running a report you can see what stage could use a little more attention.

Managing all these stages and not just firefighting the latest problem will really improve the efficiency (and profitability) of your company.

Figure 3: Projul CRM Lead Funnel – Live data without having to run a report!